Uninstalling the Windows Agent

This describes how to uninstall the ITM / Endpoint DLP Windows SaaS agent from the endpoint(s).

Use WinagentUninstall.cmd that downloaded from the zip file, such as winagentx64-0<version>.zip.

(See Windows Agent / Bundle Installation.)

Uninstalling the Agent using the Wizard

You can uninstall the agent using the wizard.

1. From the files you extracted, run ITMSaaSBundle-<version>.exe and the wizard opens.

2. If an uninstall key was configured, you are prompted to provide it.

3. Click Uninstall.

   When the uninstall is complete, you may be prompted to restart.

Uninstalling the Agent from the Command Line

You can uninstall the agent by running WinagentUninstall.cmd as administrator.

1. Open WinagentUninstall.cmd with a text editor as shown in the example:

   ITMSaaSBundle-<version>.exe /quiet /uninstall /log ITMSaaSBundle_Uninstall.log

   where:

   • ITMSaaSBundle-<version>.exe is the Agent Setup file

2. Define the switches and parameters below for your installation:

   Switches:

   • /x: uninstall

   • /silent: Silent mode, install/uninstall with no UI. You must remove this switch when using the manual (wizard) setup.

   • Optional parameters

     /UninstallKey="[KEY]" - Security Key for uninstalling the ITM/Endpoint-DLP agent in case this option was turned on in the Realm level

   For example: ITMSaaSBundle-<version>.exe /silent /uninstall UninstallKey="password" /norestart/log ITMSaaSBundle_Uninstall.log

3. Left-click WinagentUninstall.cmd and select Run as administrator.