Some antivirus programs detect executable files as unknown and block them by default. It is recommended that you exclude these processes.
Windows Agents
- it-agent.exe
- it-servicecontroller.exe
- it-utility.exe
- it-agent-delegator.exe
ARM64 Build
-
..\IT Client Utility\Client Utility\content\zulu*\bin\java.exe (for Agent version 3.3.0 and earlier and the ARM64 version 4.3.0 or later)
-
..\IT Client Utility\Client Utility\content\zulu*\bin\jarSigner.exe (for Agent version 3.3.o0 and earlier and the ARM64 version 4.3.0 or later)
Content Scanning
When content scanning is enabled on the Agent Realm, allow the following java files in the following locations:
- it-csnative.exe
- ..\IT Client Utility\Client Utility\content\zulu*\bin\java.exe (for Agent version 3.3 and earlier)
- ..\IT Client Utility\Client Utility\content\zulu*\bin\jarSigner.exe (for Agent version 3.3 and earlier)
Auto Updater (Windows)
- it-install-helper.exe
- it-utility.exe
- it-autoupdate-service.exe
- C:\Windows\SystemTemp